Willow Springs Resort

Check-In Note - While each park attempts to accommodate your exact spot request, the on-site manager has the ultimate decision for spot placement. What is your late arrival policy? - Life happens and arriving late is ok. We do prefer that for the courtesy of our other guests and to reduce noise, that you try to arrive with your RV’s before dark as we also know it can be easier to get set up with daylight. For our motel room guests, please let us know via email if you will need a late-night check-in. What are your check-in and check-out times? - For RV sites check-in times are 1:00 pm and check-out times are 11:00 am. For motel rooms, the check-in time is 3:00 pm and the check-out time is 11:00 am. Do you have a laundry facility? - Yes, we have a quarter coin-operated washer and dryer for our guests. Do you have restrooms and showers? - Yes, we have both a men’s and women’s restroom with a shower in each. Are your restroom, shower, and laundry facilities open to the public? - No, but we welcome you to come and stay with us to enjoy our many facilities. Do you have WiFi, Satellite TV, and cell phone coverage? - We have guests who have extended stays with us and say we have some of the best wifi in the area and it’s free for our guests! We also have satellite tv in rooms but not in our RV sites. At various locations throughout the resort, you will get cell coverage depending on your carrier. We also suggest that you connect to Wifi calling for better cell service. What is your cancellation policy? - We require a 21-day notice for a full refund less a $25 cancellation fee. Cancellations within 21 days will be charged 50% of your reserved stay. Cancellations made within 72 hours (3 days) of the scheduled arrival date will not receive a refund. There are no full or partial refunds for late arrivals, early departures, or no-shows. Unfortunately, cancellations due to unforeseen circumstances (weather, family emergencies, natural disasters, etc.) are not subject to refund and therefore it is highly recommended that you purchase travel insurance in the case of such events. When does the resort close and open for the season? - Weather permitting, we open around the end of April for the opening of the fishing season and close at the end of October. Are there any restaurants nearby? - Yes! There is a great restaurant across the street that serves breakfast, lunch, and dinner offering everything from prime rib to pizza. Is tent camping available? - Tent camping is allowed as long as it is in a designated RV space. If traveling in an RV and need extra room for additional people, a small tent may be set up within your RV space. (6 people per site maximum) The same site rates will apply. Do you allow campfires? - Due to fire hazards in the beautiful Eastern Sierra, we do not allow campfires in the RV sites or outside motel rooms. We do however have a community campfire most nights where our guests can gather to make s’mores, tell stories and meet new friends! Do you have full hook-ups on all RV sites? - Yes, water, sewer, and 30 amp electricity Do you allow pets? - Pets are allowed in our RV sites (2 maximum please) but not in our motel rooms. We love our furry friends and do not charge extra for their stay! We ask that they are not left unattended in RV sites. Please pick up after your pup and use a leash at all times when at the park. We have 3 walking trails that your furry friends are sure to love. Is smoking allowed? - We do not allow smoking near any of our RV sites, motel rooms, or other facilities but do have a designated lawn area. Do you sell ice? - Yes, block and cubed ice are available for purchase. The dates that we would like to stay are not available. - Please check back frequently as reservations are constantly changing. Do you charge for extra vehicles? - We allow 2 vehicles/ATV’s total per RV site or motel room. (Overflow parking is available for $5 per night per additional vehicle/ATV) Are rollaway beds available? - No, the standard rooms are limited to 2 guests with one queen bed and the kitchenettes only accommodate 4 guests with one queen and one full bed or full futon.

We require a 21-day notice for a full refund less a $25 cancellation fee. Cancellations within 21 days will be charged 50% of your reserved stay. Cancellations made within 7 days of the scheduled arrival date will not receive a refund. There are no full or partial refunds for late arrivals, early departures, or no-shows. Unfortunately, cancellations due to unforeseen circumstances (weather, family emergencies, natural disasters, etc.) are not subject to refund and therefore it is highly recommended that you purchase travel insurance in the case of such events. Spot2Nite convenience fees are non-refundable.