Ennis Luxury RV Resort

Registration and Arrival Check-In Procedure - Check-In Time: 2 p.m. - Check-Out Time: 11 a.m. - Guests must be 21 or older to register for an RV site. - All RVs must be RVIA or RVIC approved before entering the Resort. - Owners must possess a current and valid driver’s license, registration, and proof of RV insurance and be able to show the same upon check-in. - Your reservation is not confirmed until your credit card has been charged. - For 1-month or longer bookings, all guests over the age of 18 must perform a background check prior to checking in. - Guests must pay $15.00 each for the background check. - The Resort will provide a link for the background check. - While each park attempts to accommodate your exact spot request, the on-site manager makes the ultimate decision regarding spot placement. Changes & Updates to These Rules - The Resort reserves the right to make changes to these rules and policies at any time, without prior notice. - When such changes are made, all appropriate parties will be notified in a timely fashion. Mandated Code of Conduct - Show common courtesy between all persons in the Resort. - All guests and vendors are responsible for abiding by Resort rules and policies. The following are causes for immediate removal and, when appropriate, referral to law enforcement for prosecution - Use or display of firearms, lethal weapons, or fireworks. - Profane, abusive, or threatening language or actions directed at Resort personnel or other guests. - Any guest whose actions interfere with the operation of the Resort. - Guests exceeding the Resort’s 5 mph speed limit. - Willful damage or defacing of Resort property. Time Periods, Payments, Fees, Guests, Misc. - Site rental fees are due and payable in advance. - We accept all major credit cards. We do not accept cash or personal checks. - All rates are exclusive of taxes and service charges. - All stays are subject to applicable local and state taxes. - Rates are subject to change without notice. - There is a one-time Resort fee of $7.00 per site per reservation. - On the morning of departure, no further action is needed. - Late checkouts may be accommodated, depending on availability. - Guests must contact the office for a late checkout if they plan to stay after 11:00 am. - An additional charge of $10.00 per hour will be assessed for guests who are checking out / vacating their site after 11:00 am. - Guests who have not vacated their site by 2:00 pm will be assessed an additional night’s rental fee. - People other than those listed on the booking reservation may not stay overnight on the property. - We offer day passes for $20 per outside guest to use the pool. - Guests may park at the office and use the social areas. - All outside guests must check in at the office. - They must fill out paperwork, including providing their vehicle license plate number. - Large group gatherings with outside guests are prohibited. - However, the Resort Clubhouse is available for rent. - The Resort is not responsible for any packages that are delivered to the property. - Guest packages will be left outside the office door. - No mail services are provided by the Resort. Use a local P.O. Box. - Regarding weather warnings, please refer to the Resort map on where to go for safety. - This is a privately owned business. - Resort management reserves the right to refuse service to anyone. Vehicles - Registration tags must be visibly displayed on all vehicles while on the Resort property. - Handicapped parking spaces are available near the clubhouse for up to four (4) hours, for those with proper permits. - Cab-over campers may not be removed from the vehicle and placed on the ground. - Tent camping, sleeping in cars, or outside of the RV is prohibited. - Tents or tent-like structures are not allowed on the property. - Sites are designated for a maximum of (1) RV and two (2) motorized vehicles, if space allows. - Parking on crushed granite or turf is prohibited. Parking on crushed granite or turf - Motorcycles are allowed, and covers can be used if they are of a professional grade. - Extra non-motorized towed units, such as, but not limited to, cargo trailers, boat trailers, and utility trailers, cannot be parked at the Resort. - Daily guests may have non-motorized towed units on site, provided the unit remains properly attached to the RV and does not exceed the site space. - Without exception, monthly guests must use storage for towed units. - Please contact the Front Desk for information on where to park work and box trucks, as well as extra vehicles. - No washing of RVs, vehicles, and other motorized units in the Resort unless it’s by a professional mobile wash service using their own water. - Wastewater must be discharged into authorized receptacles only and never discharged onto the ground. - Sewer collars or approved sealed sewer connections are always required. - Vehicles must be parked on your assigned site or in designated parking areas only. - Parking on grass areas or on the streets marked with a red firelane is prohibited. - Vehicles parked in violation of these rules are subject to being towed at the owner’s expense. - All RVs and personal vehicles must be capable of being moved within a 24-hour notice. - If an owner cannot move their vehicle or RV, the owner must have it moved by a third party, at the owner’s expense. - As a common courtesy, please refrain from walking through occupied sites. Speed Limit - The Resort speed limit is 5 MPH. - Because of the potential for significant harm, speed limits are strictly enforced with zero tolerance. - Depending on the severity of the violation, guests exceeding this speed limit may be immediately removed from the Resort. Smoking - Smoking (including the use of electronic smoking devices) is prohibited in the clubhouse, office, bathhouses, pool areas, and comfort stations. - Smoking is not allowed within 25 feet of any clubhouse entrance. - Please dispose of cigarette butts properly when smoking outside. Damages - We reserve the right to charge you for damages beyond normal wear and tear, including cleaning fees. - Please let us know if something has broken during your stay or if you’ve noticed something that requires our attention. Pet Policy - The dog park entrance is located near the rear entrance of the park (near site #15). - There is a $3.00 charge per pet. - Up to 3 pets per RV site are allowed. - Pets are not allowed in the clubhouse, pool area, laundry room & bathhouses. - Service animals are exempt with proper paperwork. - Pet owners must pick up after their pets at their RV site, in the dog park, and on the entire park property. - There will be a fee if you do not clean up after your pet - Noisy and/or vicious pets are prohibited in the park. - Uncontrolled barking, at any time, inside or outside the RV, is prohibited - Aggressive dog breeds are not allowed in the park or dog park. - Pit bulls and pit bull mixes, German shepherds, and dobermans are prohibited in the park and dog park unless the park manager approves otherwise - Other types of breeds not mentioned above may also be prohibited. - Please call to verify if your breed is allowed in the park - Pets are defined as domestic dogs, cats, and birds. - Shots must be up to date for all animals and be available upon request from the park manager - Only three (3) pets are allowed per RV site. - Farm animals such as chickens, pigs, etc., are not considered pets and are not allowed within the park - Wildlife such as pigeons, birds, deer, and feral cats are not pets and may not be fed at any time - Owners are legally responsible for their pets and injury or loss caused by their pets. - Pets must always be leashed and with the pet owner while outside of the owner’s RV. - Retractable leashes are okay, but leashes may have no more than a six (6) lead - Dogs must always be accompanied by owners and under voice command/control inside the park and/or the dog park. - Do not allow your dog to dig holes in the park or dog park - Pets may not be left unattended outside the RV 8. dog park - No dog food or dog treats are allowed in the dog park - An individual guest may bring no more than three (3) dogs to the dog park at any one time - An adult must accompany children under 13 years of age when entering the dog park - Children 5 years of age and under are not allowed in any fenced-in, off-leash area without an adult - Dogs in heat are not allowed in the fenced-in, off-leash area of the dog park. - Pet fences are not allowed in the park. - All guests with pets (dogs) must pick up their waste immediately and deposit it in trash receptacles. - This includes pet droppings at RV sites, grassy areas, crushed granite, streets, and any common area in the park - Failure to comply will result in a fine of up to $75.00 per occurrence assessed against the offending guest and potential eviction from the park if the offenses continue. - Pet blankets, pillows, mats, or similar items may not be laundered in the park laundry room. - The park is not responsible for injuries to pets, their owners, or others using the park or dog parks. - Respect other visitors, both human and pets, by keeping your pet from jumping on or interfering with other people or their pets Site Appearance / Rules & Policies Prohibited - Structures external to the RV and not an integral part of the RV are prohibited. - This includes, but is not limited to, storage sheds, cabinets, enclosed gazebos/screen rooms, wading pools, workbenches, fences, steps, and plastic containers. - Spikes, posts, and other objects, including decorative items or flag poles, may not be driven into any surface on the property. - Picnic tables must remain where they are currently placed. - They may not be moved onto the turf area of sites, nor may rugs, carpets, etc. - Gas cans of any size. - External propane tanks that exceed 7 gallons of capacity. - Tarps. - Storage of any items of any sort is prohibited along the walls or fence line. - Excessive plants and ornamental objects are not allowed if they detract from the site's appearance or become a nuisance. - The storage of personal indoor items in plastic storage containers and/or bins outside, around, or under your RV. - The storage or placement of indoor household furniture (couch, chairs, mattress, etc) outside of the RV. - Grills may not be placed on the turf. - Clotheslines may not be erected for any purpose. - Hammocks, swings, etc., may not be tied to the trees. - Guests are not permitted to cut or defoliate any trees, bushes, or plants on the Resort property. - Guests are prohibited from altering, moving, or removing any Resort property, including, but not limited to, site pedestals, rocks, etc. - Open fires are not permitted at any time. - Signs and other notices may not be posted in any areas unless the Park Manager has provided prior approval. - Guests may not sell, advertise, or offer services while in the Resort. - The Park Manager must approve any outside business operation in the Resort. - Mechanical work of any kind, along with all interior work consisting of floor, wall, or large appliances, is strictly prohibited unless performed by an authorized dealer. - Guests MUST keep their sites tidy. - No trash bags, trash cans, tools, buckets, tires, etc. are allowed. - Site appearance is dependent upon the Park Manager’s discretion. Permitted - Propane tanks must be attached to grills, smokers, heaters, etc. - Outdoor fire pits that are elevated and completely screened in, as well as charcoal or gas grills, are acceptable. - Screened awning extensions that are hemmed and not tattered are permitted if they are not staked into the ground and are limited to one side of the awning. Enforcement - Overall aesthetics will be considered by security staff and management in making the determination of a violation. - Security and management staff will provide guests with a written violation notice of their site, and guests will be given 24 hours to rectify the violation(s). - Some violations will require immediate attention and will not be given a 24-hour timeline. - Failure to meet these timelines will result in removal. Parental Obligations - The use of skateboards, boogie boards, scooters, roller skates, or roller blades is allowed on the Resort property. - However, all users must wear appropriate safety helmets. - Individuals without appropriate safety helmets will be warned and not allowed to continue use until they have the appropriate safety helmets. - Persons under 21 years of age are prohibited from loitering around gaming machines in the clubhouse. - Resort guests are responsible for the conduct, behavior, and control of their children and visiting guests. - Children under 16 years of age must have adult supervision in the open areas of the Resort, clubhouse, and pool areas. Bicycles / Wheeled Recreational Devices - Bicycles or any other wheeled recreational devices are not allowed across RV sites, on the pool deck, patio, and around the clubhouse, or in buildings. Liability - Resort guests are financially responsible for any damage to Resort property, intentional or accidental. - Willful damage or defacing of Resort property will be cause for immediate removal and prosecution. - Guests use the Resort facilities and amenities at their own risk. - The Resort is not responsible for loss or damage due to fire, accident, theft, weather, or catastrophic events. Open and Obvious Conditions - The Resort is not responsible for guests who hit, drive into, bump into, fall or trip into open and obvious structures such as trees, shrubs, fences, fire hydrants, with vehicles or by a person. - These conditions do not carry warnings because the “obviousness” of the danger is sufficient. Clubhouse Dress Code - Shirts and shoes must be worn when entering the clubhouse, along with appropriate dress. - No swimwear allowed in the clubhouse. Good Neighbor Policy - “Quiet time” is between 10:00 pm and 7:00 am. - Please be courteous to the other guests around you. - Quiet time evening hours may be extended for Resort-sponsored events taking place at the Clubhouse, as determined by the Park Manager. - Loud, objectionable noise and distracting non-RV lights are not allowed at any time. - Profanity or violence will not be tolerated. Inconsiderate guests will be asked to leave. - All motorized vehicles and bicycles must be equipped with a forward projecting light and rear reflectors for use after dark. - Children under 18 years of age are required to be at their RV sites during quiet time. - The operation of generators is not allowed at any time in the Resort. Alcohol Policy - Guests can bring alcohol on the property to enjoy at their own site / RV only. Swimming Pool Rules - Please be advised that there is no lifeguard on duty. - All persons use the pool at their own risk and are to comply with the safety rules posted in the pool areas. - A special note to all parents of small children. - Please keep your children in sight at all times. - A momentary lapse can result in disastrous consequences. - Proper swimming attire is required for pool use. - Street shorts or jeans are not proper swimming attire. - Children who are not “potty trained” must wear a swim diaper when using the pool. - Children under the age of 16 must be accompanied by an adult in the pool areas. - Breakable material or glass is not allowed in the pool areas. - No alcohol is allowed in the pool areas. - No pets are allowed in the pool areas. - Bicycles and other devices are not allowed in the pool areas. - Diving, running, ball games, jumping, and other boisterous play are prohibited. - Radios or other devices are permitted only if they do not disturb other guests. - No smoking or vaping in the pool areas. - Keep the pool gate closed at all times. - The pool will be closed if lightning is detected in the surrounding area. - Management reserves the right to close the pool at its discretion. Trash - Trash is to be placed in waste containers located throughout the Resort. - Resort waste containers cannot accommodate large items. - Guests are to dispose of large items elsewhere outside of the Resort. - Trash placed outside your RV is not permitted at any time. - Do not dispose of hazardous waste items anywhere in the Resort. Lost & Found - All items turned into the Front Desk as Lost & Found will be held for 30 days. After 30 days, all items will be disposed of. - Contact us if you left something during your visit. - The Resort will hold any found items for 30 days for guest pick up. - There is a minimum $25 surcharge, plus postage, to ship items back to the guest. - Any unclaimed items shall become the property of the Resort. Communications - By staying with us, you consent to receive marketing, promotional, and sales emails, as well as direct or automated emails regarding your stay with us. - You may opt out of this correspondence at any time. Security & Safety Responsibility - The Resort is not responsible for lost, stolen, or damaged personal property or loss of any money or valuables. - Management suggests that you keep your valuables locked up. - Please report any problems or lost, or stolen items to the office immediately. - Guests are responsible for their own safety while enjoying the extensive property at their own risk. - The Resort is not responsible for any accidents, injuries, or illnesses that occur while on the premises or its facilities. - Guests hereby indemnify, defend, and hold harmless the Owner & Property from and against any claim, demand, cause of action, loss, or liability (including attorney’s fees and expenses of litigation) for any and all property damage or personal injury arising from guests’ use of land and property by any cause. - We adhere to and maintain all state, county, and local laws. - The legal drinking age in Texas is 21 years. - Guests will be solely responsible for ensuring that all members of their party are aware of the need to monitor alcohol intake and to drink responsibly. - Guests agree to pay, defend, indemnify, and hold harmless the Resort from any and all liabilities arising from, related to, or caused by the consumption of alcohol on the premises by the guest and/or a member of the guest’s party.