Nashville Shores Lakeside Resort

Registrations and Arrival Check-In Procedure - Check-in for RV sites is 1:00 pm or after. - Check-in for cabins is 3:00 pm or after. - Check-out time is by or before 10:00 am. - All guests check in at the General Store. - Please have ID present. - Cabin keys must be returned to the General Store upon checkout. - Any guests departing prior to the opening of the General Store should drop their key in the late check-in box. - While each park attempts to accommodate your exact spot request, the onsite manager has the ultimate decision for spot placement. Early & After Hours Arrivals - We cannot guarantee early arrivals. - If you are hoping to arrive prior to check-in time, please call ahead to verify if this option is available to you. - Guests arriving after the General Store closes will need to retrieve their welcome packet from the late check-in box located to the right of the General Store door. - Cabin guests must have completed all pre-check-in requirements including signing the cabin rental agreement to have their packet left in the late box. - Any cabin guests not in compliance will be required to check in with night security. Camping - Tent camping, including rooftop tents, and car camping are not allowed. - All cabins and RV sites accommodate a maximum of 6 guests per cabin or site. Boats and Watercraft - All personal boats and jet skis must be kept at our marina and are not permitted in the RV park or at the cabins. Payments and Reservations - At the time of booking, 50% of the reservation balance will be collected. - Payment for all retail items and gift certificates will also be collected. - One day before arrival, 100% of the reservation balance will be collected. - If a reservation is booked last-minute within the scheduled time frame, 100% of the remaining balance will be collected. - All balances are due 24 hours prior to arrival and will be applied to the card on file automatically at that time. Golf Carts - Golf carts are allowed. - Drivers must be 18 years or older and possess a valid driver’s license. - Owners must have proof of insurance. - Park speed limits must be obeyed. - Carts driven at night must have proper headlights and taillights. - Do not drive carts around the property during quiet hours. - No driving and drinking alcohol. - Do not play excessively loud music from carts. Property Conduct - ATVs are not permitted on the property. - Loud or disorderly conduct, firearms, and fireworks are not permitted. - Drones are not permitted on the property. - Trespassers found in any restricted area, such as the waterpark or Treetop Adventure Park, after hours or without paid admission, will be ejected with no refund. Firewood and Fires - Firewood may not be brought onto the resort in accordance with national forestry guidelines. - Cutting of trees or fallen wood is prohibited. - Fires must be contained to the fire ring provided for each site and must be supervised at all times. - Do not place or burn trash in fire rings. - Do not dispose of cigarette butts in fire rings. - Firewood is available for purchase at the general store. - Damaging forest pests such as the emerald ash borer are spread throughout the U.S. by the movement of firewood. - The insect has damaged or killed millions of ash trees in Tennessee and numerous other states. - We adhere to forestry laws to protect the trees at our property and do not allow firewood to be brought onto Nashville Shores Lakeside Resort. Alcohol Use - Alcohol consumption must be contained to your site or cabin and is not permitted in common areas. Safety - Please be mindful of posted speed limits throughout the park. - Watch out for children, wildlife, and pets. RV Site Rental Terms and Conditions - RV sites are for one camping unit only. - Each site is allowed two vehicles, which includes your camper. - You may have one additional vehicle at no charge, but it must fit on your pad or park in the waterpark parking lot. - Parking tags received at check-in must be prominently displayed in the vehicle window while on the property. - Parking tags are not needed for the RV itself. - Parking in the grass between RV sites is not permitted. - Please be courteous and respectful to your camping neighbors. - Do not park vehicles in empty RV sites. - Parking in empty RV sites prevents other guests from getting into their sites upon arrival. - Washing of vehicles, including RVs, is not permitted. - Children must have adult supervision while utilizing the bathhouse. - Do not flush anything other than toilet paper down the toilets. - Pets are the responsibility of the owner. - Pets must be leash-walked at all times except when inside the fenced Pooch Park. - Never leave pets outside unattended. - No tethering is allowed. - Please pick up after your pets. - Waste receptacle stations with waste bags are provided throughout the RV campground for your convenience. - RV sites must be waste-free upon departure. - Proof of vaccinations is required. - We do not offer trash pickup. - Please do not leave trash out at your site. - Dumpsters are located by the bathhouse and near site 77. - Tents are not permitted. - One shade canopy per site is permitted. Cabin Rental Terms and Conditions - Cabin keys must be returned to the General Store upon departure. - If departing outside of business hours, return keys to the late arrival/key drop box located to the right of the General Store door. - A fee of $25 will be applied to the card on file for any keys not returned upon departure. - Vehicles must be parked in the parking spaces provided near the cabins or the overflow lot adjacent to the cabin parking and must have a parking tag provided at check-in prominently displayed in the window while on the property. - Maximum of 2 vehicles per cabin. - Do not park next to the cabins along the curb or along the driving path. - Parking in these prohibited areas blocks access for other guests and emergency vehicles. - Cabins are expected to be generally clean upon departure. - This includes having all dirty dishes washed and all trash bagged and taken to the receptacle provided outside. - All dirty or used towels and linens should be placed in a pile on the bathroom floor. - Housekeeping is not offered while cabins are occupied. - Towel and linen swap is provided. - Guests are liable for any damages to Nashville Shores property and any items damaged or missing from the cabins upon departure, including towels, pillows, dishes, and furniture. - No smoking of any kind is allowed in the cabins. - No pets are allowed in or around the cabins. - We do offer specifically designated pet-friendly cabins upon request, based on availability. - Guests must reach out to book pet-friendly cabins. - A nonrefundable pet fee is required. - Pets must be registered upon booking and arrival to be in or around the cabins. Pet Policy - Pets are only permitted in the RV park and are the responsibility of the owner. - Pets are not allowed in the waterpark. - Pets must be leash-walked at all times except when inside the fenced Pooch Park. - Never leave pets outside unattended. - No tethering is allowed. - Please clean up after your pets. - Waste receptacle stations with waste bags are provided throughout the RV campground for your convenience. - RV sites must be waste-free upon departure. - We offer pet-friendly cabins upon request, based on availability. - Guests must reach out to book pet-friendly cabins. - A nonrefundable pet fee is required. - Pets must be registered upon booking and check-in to be in or around the cabins. - Proof of vaccinations is required. - We do not have any breed-specific restrictions. - Any aggressive pets should stay home. Guests Policy - All cabins and RV sites are for registered guests only. - You may celebrate birthdays or similar events at your cabin or RV site with the 6 registered guests on your reservation. - You may not invite additional guests. - We offer birthday party packages for our waterpark and the ziplines, and ropes courses at Nashville Shores if you need to accommodate more than 6 people. Notice To Parents & Guardians - Nashville Shores Lakeside Resort strongly recommends but does not require that youth ages 17 and under be chaperoned by an adult 21 years or older. - We reserve the right to modify our youth chaperone policy at any time without notice. - Nashville Shores Lakeside Resort does not assume responsibility or liability for unattended minors. - Children and the behavior of all minors are the sole responsibility of their parents or guardians. - Parents or guardians may be held legally liable for all acts of the children under their care. - Minors in violation of the Nashville Shores Lakeside Resort rules may be ejected without refund or detained at our discretion. - While Nashville Shores Lakeside Resort may attempt to reach out to a minor’s parent or guardian to have them picked up, this is done out of concern and courtesy. - We are not bound to a duty or held responsible if a minor leaves the park or for anything occurring after a minor has left park grounds. - We expect all guests to behave in a family-friendly manner. - Line jumping, profanity, and unruly behavior are considered offensive to other guests and could result in ejection without a refund. - Guests should not use profanity or abusive language, symbols, or gestures towards other guests or our team members. - Guests who do so may be ejected without a refund. - Unruly or disruptive behavior that interferes with a guest’s enjoyment of the park, including running, the incitement of running, and blocking midways and exits, will not be accepted. - Guests who exhibit this behavior may be ejected without a refund. - Thank you for your help in responsibly supervising, monitoring, and controlling minors in your care. - If, while at the park, you cannot locate your child, Nashville Shores Lakeside Resort staff is here to assist you. - We do not page guests. - We suggest that, as you enter the park, you decide on a centralized meeting place should you be separated from any minors under your care.

Campground Cancellation Policy - To be refunded for a cancellation, you must notify the property at least 10 days prior to your arrival date. - All refunds are subject to a $25.00 cancellation fee. - Cancellations less than 10 days prior to your arrival date will not be eligible for a refund, and the deposit will be forfeited. - No refunds or credits will be issued for reservations cancelled for any holiday time frames. - We do not refund for early departures. - Any guest who has not arrived or called by 10 am the day after your scheduled arrival date will be marked as "No Show" and payment will be forfeited. - All Spot2Nite reservations require payment in full at the time of booking. - Please contact Spot2Nite to cancel a reservation via email to [email protected] or call (877)778-2683, Option 1. - Spot2Nite convenience fees and credit card processing fees are non-refundable.