Check-In Procedure - Check-in time RV Sites: 3:00 pm. - Check-in Cottage and Bunkie Rental time: 4:00 pm. - While each park attempts to accommodate your exact spot request, the on-site manager has the ultimate decision for spot placement. Lock Site Fee - Your site number is subject to change prior to arrival without notice; only the site type is guaranteed unless a lock site fee is paid. Payment - Full payment will be processed at the time of booking. Minimum Check-In Age - The minimum age for a guest to check in is 18. Damage Deposit - When reserving a cottage, you will be asked to supply a credit card to pre-authorize a $300 deposit. - For a cabin rental, the pre-authorized deposit amount is $200. - This pre-authorized deposit will be done at the time of check-in and will be released upon inspection at the conclusion of your booking. - Once the pre-authorization is released, it could take up to 10 business days for the funds to clear your financial institution. - In the unlikely event that guests damage the property intentionally or through negligence, the deposit will be retained and applied to the cost of repairs or replacements. - If the costs exceed the deposit, the full amount will be applied to the pre-authorized credit card. Key Deposits - Upon arrival, if required, your credit card will be pre-authorized for a gate pass ($20) and a bathroom key ($20). - A gate pass is required if you intend to leave and return to the resort after hours. Pet Rules - We are a pet-friendly resort, but pets must be walked on a leash, cleaned up after, and may not disturb other guests. - We have a 2-dog limit per site. - Pets are the responsibility of the owner. - Management reserves the right to restrict disruptive or aggressive breeds. - Upon check-in, please notify the office of your pets. - Dogs can play off-leash in the dog park located on the resort. Respect Your Neighbors - We encourage a safe and respectful environment for your enjoyment and those around you. - Abusive or aggressive behavior will not be tolerated and can result in eviction without refund. Quiet Hours - 11:00 pm - 8:00 am. - Quiet conversation around the campfire is welcome as long as you are not disturbing other guests. Campfires - Do not move the designated fire pits. - Fires shall not exceed 2ft in height. - I.e., no bonfires. - No cutting branches or trees on the property for firewood. - All firewood must be purchased by the bag from our on-site store. Speed Limit - The maximum speed limit of 10km per hour must be observed. Garbage - Household waste must be disposed of in the designated dumpster before departure. WiFi - There is a wifi hotspot at the office. - The strength of the signal may vary depending on demand. - As a result, Kittawa does not guarantee that internet access will be readily available during your stay. Lake Usage - No motorized boats are permitted on the lake. - Fishing is permitted in the designated area only and not at the beach. Visitors - Any visitor must register at reception and purchase a day pass. - There is a maximum of 4 adults permitted per site. Golf Carts - All golf carts must be registered. - A golf cart agreement must be signed prior to driving a cart on our resort. Off-road Vehicles - Dirt bikes and all other recreational vehicles are prohibited on the campground, including electric vehicles (e.g., electric scooters, four-wheelers, and mini bikes for kids). Children Policy - Parents or legal guardians are responsible for the safety and conduct of their children on their site and throughout the resort. - All children 17 and under must be on their site by 9:00 pm. - Trailers may not be used by unaccompanied youths under the age of 18 years. Drugs and Alcohol - Alcoholic beverages can only be consumed on-site, and all applicable alcohol laws must be observed in the Resort. - Driving any type of motorized vehicle while intoxicated in the Resort will result in an immediate phone call to the local police. - The selling of cannabis in the Resort is strictly prohibited. - Cannabis shall only be consumed on the occupant's site. - There should be no smoking of cannabis or cigarettes in rental cottages or Bunkies. - Cannabis shall cease to be consumed if it interferes with the enjoyment of other guests. - Illegal drugs may not be possessed, sold, or consumed anywhere in the Resort. Bicycles - Bicycle riding after sundown is not permitted. - All bicycle riders are required to wear a CSA-approved helmet. - Bicycles must observe the 10 km/hr speed limit. Swimming - Swimming at the beach and/or pool is at your own risk. - Children swimming in the lake or pool must be accompanied by their parents or legal guardians. - Be advised that the beach and pool are not supervised. - The use of the inflatable play structures or playing in and around the structures is strictly the responsibility of the user. - When using the play structure, lifejackets must be worn by children 12 or under and are strongly suggested for anyone using the inflatable structures and/or swimming in the lake. - Inflatable structures are not to be used in any way after dusk. - If any guests or their children use the structure after dusk, they will be evicted from the Resort with no refund. - All children 13 years of age and younger must be accompanied by an adult in the pool, the lake, and the inflatable structure. Drones - For safety and privacy purposes, Summerhill Resorts Ltd. strictly prohibits the operation of personal drones on resort property unless Resort Management has given prior approval. Firearms - The use of firearms, slingshots, airsoft guns, paintball guns, and all other weapons is prohibited within the Resort by all occupants and visitors. Fireworks - Fireworks and sky lanterns may not be set off in the Resort unless authorized by Management.