Registrations and Arrival Check-In Procedure - RV sites – check-in from 3:00 pm on the day of arrival. - Cottage/cabin rentals – check-in from 4:00 pm on the day of arrival. - While each park attempts to accommodate your exact spot request, the onsite manager has the ultimate decision for spot placement. Check-In Age - 18 for RV sites. - 21 for roofed accommodations. Payment Policy - Full payment is processed at the time of booking. Damage Deposit - A $300 damage deposit is required for all cottage and cabin rentals. - This will be pre-authorized on your credit card at check-in and released following an inspection at the end of your stay. - Please note that it may take up to 10 business days for the funds to be released by your financial institution. - In the event of any damage—whether intentional or due to negligence—your deposit will be used to cover the cost of repairs or replacements. - If damages exceed the deposit, the balance will be charged to your card on file. Pet Rules - We are a pet-friendly resort. - Pets must always be on a leash, cleaned up after, and must not disturb other guests. - We allow a maximum of two dogs per site. - Pets are the responsibility of their owners. - Management reserves the right to restrict disruptive or aggressive breeds. Respect Your Neighbours - We encourage a safe and respectful environment for all. - Abusive or aggressive behaviour will not be tolerated and may result in eviction without refund. Quiet Hours - 11:00 pm – 8:00 am. - Quiet conversation around the campfire is welcome as long as it does not disturb other guests. Campfires Policy - Please do not move the designated fire pits. - Fires must not exceed 2 feet in height. - Cutting branches or trees on property for firewood is not allowed. - Firewood must be purchased on-site by the bag. Speed Limit - The maximum speed limit throughout the resort is 10 km/h. Garbage Policy - Please leave all garbage inside the accommodations. - If camping, use the blue bins provided. WiFi - Public wifi is available at reception, the restaurant, and the pavilion. - Signal strength may vary depending on demand. Waterfront Usage - The resort is located along the Ottawa River. - No motorized boats are permitted to launch directly from the property, but there is a public boat launch nearby on acres road (approximately 10 minutes away). - Fishing is permitted along the shoreline with a valid fishing license and is catch-and-release only. Visitors Policy - Visitors are welcome but must check in at reception upon arrival. Children Policy - Parents or legal guardians are responsible for the safety and conduct of their children at all times. - All children 17 and under must be on their site by 9:00 pm. - Accommodations may not be used by unaccompanied youths under the age of 18. Drugs & Alcohol Policy - Alcohol may be consumed only on your site. - All applicable laws must be followed. - Driving any motorized vehicle while intoxicated will result in immediate police notification. - Cannabis may not be sold on resort property and can only be consumed on the occupant’s site. - It must not interfere with the enjoyment of others. - There is no smoking of cannabis or cigarettes allowed in rented accommodations. - Illegal drugs are strictly prohibited. Bicycles Policy - Bicycle riding is not permitted after sunset. - All cyclists must wear CSA-approved helmets and observe the 10 km/h speed limit. Swimming Rules - Swimming in the river is at your own risk. - There are no lifeguards on duty. - Children must be supervised by a parent or legal guardian at all times. - Use of the rope swing and floating mats is strictly at your own risk. - Lifejackets must be worn by children 12 and under, and are strongly recommended for all users. - These features are not to be used after dusk. - Any guest or child found using them after dusk may be evicted without refund. - All children 13 and under must be accompanied by an adult while swimming or using the rope swing and mats. Drones Rules - For safety and privacy reasons, drones are not permitted on resort property unless prior written approval has been provided by resort management. Firearms Policy - Firearms, slingshots, airsoft guns, paintball guns, and similar weapons are prohibited on resort property. Fireworks Policy - Fireworks and sky lanterns are not permitted unless approved in advance by resort management.