Oceans RV Resort

Check-In Procedure - RV Check-in time: 12:00 pm. - Cottage Check-in time: 4:00 pm. - Check-out time: 11:00 am. - This means that the Camper(s) can arrive at the office of Oceans RV Resort at 12:00 pm to check in. - The resort will use every possible resource to ensure that the property is available by the standard check-in time; however, due to possible interruptions, Oceans RV Resort cannot guarantee the exact time of occupancy. - No concessions, rate reductions, or refunds will be made for postponed occupancy due to conflicts that may be out of the Resort’s control. - This means that the Camper(s) must leave the property by 11:00 am. - Check-out times are strictly enforced to have adequate time to have the property ready for the next occupant. - If the resort provides a “Check Out List” it shall be completed prior to leaving the property. - Cottage check-out procedures must be followed. - Failure to complete the list shall result in additional charges. - There are options for early check-ins and late checkouts, provided that the campground/site/cottage is open and available for these times. - Additional fees may apply. - While each park attempts to accommodate your exact spot request, the on-site manager has the ultimate decision for spot placement. Equipment - Tents, Pop-Up Campers, or any other non-self-contained vehicles are not permitted. - All campers 10 years and older must be approved prior to arrival. Reservation Changes - Rescheduling of dates may be allowed if the Camper(s) agrees on updated rates of reservation depending on stay dates. The reservation change fee is $35.00. - Camper agrees that if there is any difference in the balance due, this will be adjusted accordingly. - If the Camper(s) request a different site/cabin within thirty days of the reservation approval, this change is at the discretion of Oceans RV Resort. - There is no guarantee that the request to reschedule will be approved. - If approved, the Camper(s) paid amount will be applied to the new reservation, and the reservation change fee will be added to the Camper(s) balance due. - If there is any difference in the balance due, this will be adjusted accordingly. Reservation Confirmations - Once a reservation has been made and payment has been received, the Camper(s) will receive a confirmation email. - After receiving the confirmation, it is the Camper(s) responsibility to ensure the accuracy of the reservation. - All errors should be reported to Oceans RV Resort within twenty-four (24) hours of receiving the confirmation email. - Camper(s) shall also read the Rules and Regulations, and it is the Camper(s) responsibility to notify each person on the guest list of these rules. - Campers will be sent an e-registration form and Rules and Regulations for e-signature. - Camper does not have to e-sign documents and can sign in person. - Camper also has the right to withdraw consent to e-signature based on the E-Sign ACT. - The license agreement is effective upon the arrival date and time of check-in. Camper cannot withdraw an e-signature after the license agreement date and time. - It is the Camper’s responsibility to ensure Oceans RV Resort has all information requested on the registration form. - Camper can fill out information online at the time of booking as well as provide Oceans RV Resort front office the information. Rates - Nightly rates and minimum night stays vary on each individual site or cottage listing. - These rates do not include any taxes or additional fees. - Nightly rates are subject to change without notice. - Once the Camper(s) receive the reservation confirmation email, the rate will not change, unless there are reservation change requests made by the Camper(s). Specials, Promotions, and Discounts - Oceans RV Resort may offer different types of promotions and savings at different times of the year. - These are based on occupancy and seasonality and may be adjusted at the last minute. - Any specials must be asked for and applied at the time of booking. - Discounts cannot be applied after a Camper(s) has completed a booking reservation. - Cottages may be exempt from specials. - Long-term stays are excluded from all discounts, specials, and promotions. Extensions of Reservation - Camper(s) must contact the office as soon as possible to extend stays. - The current market rate will apply to any additional nights requested or “Hold Over” by Camper(s). - The resort only guarantees a rate for a booked, confirmed, and paid reservation. Occupancy of Property - Reservations must be made by responsible persons over the age of twenty-one (21). - The reservation holders must be in attendance during the reservation. - The Camper(s) whose name is on the reservation will be responsible for the entire party and the property that has been rented by Camper(s). - Cottages and RV sites are only advertised to hold a maximum number of 6 people, this includes adults and children. - Occupancy limits are strictly enforced. - Any Camper(s) in violation of this policy shall leave the property and all monies shall be forfeited. - 2 Adults and 2 Children are included in the base price of all sites and cottages. - If the reservation has a greater occupancy than 4 additional charges are, adults – $12 per day per adult, children– $8 per day per child, visitors day pass (dawn to dusk) – $12 per visitor. - All visitors must be registered with the front office. - There are no overnight visitors. Pets - Pets are welcome. - Pets must always be with their owners. - The camper is responsible for pet registration and proof of vaccination records at the time of check-in. - Pet fees do apply. - Pet fees are as follows: RV Sites – $5.00 nightly fee per pet, Cottages– $10.00 nightly fee per pet. - Max 2 (Two) pets per cottage, unless the on-site manager approves. - Pets must be leashed. - Pets may not be tied or tethered outside alone. - Owners must clean up after their pets and dispose of waste in designated stations. - Failure to clean up pet waste may result in a $150 fee. Site Availability & Reservation Changes - If a site becomes unavailable prior to occupancy outside of Oceans RV Resort’s control, Resort shall have the right to move Camper(s) to a different site that is comparable to the original reservation. - If no comparable site is available, Resort can offer to reschedule for another date. - If there is no alternate availability, and the reservation must be canceled, then the Resort will issue a full refund to Camper(s) without penalty. - All refunds will only be up to the amount paid. Cottages - The camper is responsible for notifying Oceans RV Resort if anything in the unit is not in working order, is damaged, is missing, or is unclean atthe time of check-in. - Cottages are subject to a security deposit hold at the time of check-in. - Contact Oceans RV Resort for more information. - This security deposit hold will be on your registration form and is an additional charge on your credit card for any damages incurred. Campsite and Total Fee - Your campsite will be designated at check-in. - All fees are due according to Resort policy. Residence - The Resort may not be used as a permanent residence. - No mail may be sent to the Resort. Golf Carts - Proof of liability insurance is required to bring a golf cart into the Resort. - All drivers must have a valid driver’s license and be covered under the submitted insurance. - The Resort may restrict or revoke any guest's right to operate or store a golf cart on the property. - Golf carts operated after dark must have working headlights. Speed Limit - Speed limit for golf carts is 5 mph. Transfer or Assignment - No Transfer or Assignment. - This agreement may not be transferred or assigned to another party. Attorneys' Fees - If the Resort must pursue legal action to enforce this agreement, the guest will be liable for any reasonable attorneys’ fees and costs incurred. Inherent Risks of Camping - Under North Carolina law, camping participants assume the risk of personal injury, death, or property damage resulting from the inherent risks of camping. - Guests must act within their own ability, heed warnings, and avoid reckless behavior. - The Resort is not liable for injuries or damages resulting from these inherent risks. - Guests agree not to pursue claims for such incidents. Notice - The Resort is privately owned. - By using the Resort, guests agree to. - Release the Resort, its officers, and employees from liability for an injury or damage. - Indemnify the Resort against claims arising from injury or property loss/damage caused by themselves, their family, or their guests. Guidelines for Safe and Enjoyable Stay - To help ensure the safety and enjoyment of the resort and fellow guests during your stay, please keep in mind the following rules and regulations. Children Policy - No unsupervised children under the age of 18 in the pool, fitness center, and playground areas. - No unsupervised children under 15 riding bicycles throughout the campground. Recreational Equipment Restrictions - No bicycles, skateboards, or roller-skates in walkways or concrete areas surrounding the clubhouse. Pool - No food permitted within the pool. - Food is only allowed in the seating areas within the gates of the pool and under the breezeway. - Guests are responsible for clean-up and disposal of food. - No glass permitted anywhere in the clubhouse, pool area, or walkway areas. - Use of the pool and other resort amenities is only for registered guests listed on the initial reservation unless a visitor day pass has been purchased. - The resort is not open to the public. Firewood - No burning of trash or household garbage in fire pits. - Firewood only. (No pallets, 2x4s, or any other wood construction materials permitted). - Campfires must be fully extinguished before leaving your site or retiring for the evening. Fireworks - No fireworks, sparklers, bottle rockets, or other explosive devices permitted on the property. Trash Policy - Trash must be disposed of immediately in the provided dumpsters. - Trash may not be left outside of campers overnight or for long periods. Golf Cart, Cars, Motorcycle, and Electric Bikes - Golf carts, cars, motorcycles, and electric bikes must follow the posted speed limit within the resort. - Personal golf carts are permitted. - Guests must provide proof of liability insurance and pay a one-time $20 fee before or upon check-in. - Anyone operating a golf cart or electric bike must be at least 16 years old. - Operators under 16 must have a parent or legal guardian present at all times. Skirting or Decking - No skirting or decking permitted. Ponds - Entry into retention ponds is prohibited. - No watercraft allowed in the water. - Please respect local wildlife. Bathhouse - Bathhouse doors must be closed after every use. Guests - Unauthorized guests are not permitted in employee areas. Environmental and Property Care - Nothing may be hung on trees or resort fencing (e.g., lights, clotheslines, décor). Parking Policy - Guests and visitors who park campers, RVs, trailers, or personal vehicles on-site do so at their own risk. - Oceans RV Resort is not responsible for any loss, theft, damage, or injury that may occur to vehicles, RVs, or their contents while parked on the property. - No parking on the grass at any time. - Overflow parking is for operational vehicles only. - Trailers must be parked within the gravel space of the assigned site. - Trailers that do not fit must be moved to a designated storage space. - Trailer storage is available at $25 per day. - Vehicles or trailers not following parking guidelines may be towed at the owner's expense. - By parking on-site, you accept the park at your own risk policy, including releasing liability for third-party vendor incidents. Gate Access Code Policy - Do not attempt to bypass the gate or force entry if your access code doesn’t work. - Guests are responsible for any damage caused by improper access attempts. - If your code is not working. - Do not attempt to drive around the gate. - Pull safely to the side and either visit the front desk or call for assistance. - The gate keypad is touchscreen. Enter your code carefully. Photo Release Policy - By entering or staying at Oceans RV Resort, guests agree to the following. - Oceans RV Resort staff or authorized personnel may take photos or videos on the property for marketing, social media, or promotional purposes. - By being present, you grant permission to use your image, likeness, and/or voice without compensation. - This applies to all guests, including minors. - Parents or guardians consent to this on behalf of their children by choosing to stay at the resort. - If you do not wish to be photographed, notify the front desk at check-in. Resort Bar Policy (Located in Clubhouse) - Must be 21 or older to purchase or consume alcoholic beverages in the clubhouse or pool areas. - Outside liquor is not allowed in the clubhouse or pool areas. Mail & Package Policy - Guests may not receive paper/envelope mail. - All such mail will be returned to the sender. - Packages may be received, but guests are responsible for using the correct delivery address. - Tracking and picking up packages promptly. - Oceans RV Resort is not responsible for undelivered/misdelivered packages, lost, stolen, or damaged packages, returning items to the sender or carrier. Visitor Policy - All visitors must purchase a day pass and provide ID. - Day Pass Rates, Adults (over 16): $12, Children (6–16): $8, Children under 6: free. - Passes are valid from 9:00 am to sunset. - No overnight visitors allowed. - Visitor passes are available based on occupancy. - They must be purchased in the office, and visitors must sign in during business hours. - Oceans RV Resort reserves the right to deny entry to any unregistered visitor. Important Notice to Guests - All rules and policies are subject to change at any time at management’s discretion. - By staying or visiting, you agree to comply with all current and future rules as communicated by staff or posted publicly.